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Sisu Group is a fast-growing iGaming startup with over 200 team members and offices in Tallinn and Malaga. We are on a mission to redefine the future of iGaming and sports betting by building cutting-edge technology and next-generation player experiences. In 2024, ReSpin.com and Epicbet.com were successfully launched, April 2026, we introduced our third brand Shokker. Backed by €21M in secured funding, the majority of our company is owned by the people building it, our team. Sisu promotes a collaborative, non-corporate culture, offering competitive salaries with stock options to match.
Are you a data-driven, customer-focused professional with a passion for optimising player engagement?
As a CRM Lifecycle Specialist at Sisu Group, you will play a crucial role in shaping and executing automated lifecycle programs that guide players through every stage of their journey-from onboarding and engagement to retention, reactivation, and win-back.
Your work will form the always-on strategic backbone of CRM, helping drive long-term player loyalty and supporting sustainable business growth.
Requirements:
- Bachelor’s degree in Marketing or Business, or at least 2 years of relevant experience
- A solid understanding of how players behave and how to manage their journey
- Comfort working with data to find insights and turn them into actions
- Clear communication skills and focus on the customer experience
- The ability to stay organised and keep projects moving in a fast-paced environment
- Experience using CRM platforms, email tools, and basic analytics software
It’s a plus if you have:
Familiarity with iGaming regulations and responsible gaming practices
You will be responsible for:
- Creating CRM lifecycle strategies for onboarding, engagement, retention, reactivation, and win-back
- Setting up automated journeys and triggers across email, SMS, and push notifications
- Partnering with the CRM Campaigns Team to ensure lifecycle flows align with promotional activities and create a unified player experience
- Working with the creative team to build personal and relevant content
- Analysing player behavior, lifecycle trends, and campaign performance to identify opportunities for optimisation
- Keeping an eye on KPIs (engagement, conversion, retention, churn, revenue) and recommending improvements based on data insights
- Testing different ideas and messages to see what works best for our audience
- Teaming up with product, marketing, and support to keep our goals aligned
- Making sure all our communications stay safe and follow industry rules
- Checking that our system logic and data tracking are working exactly as they should
- Staying up to date on privacy laws and the best ways to communicate with players
Location: Tallinn, working hybrid - 4 in the office and a day remote
Company culture and benefits:
At Sisu Group we believe in creating a positive and inclusive workplace culture where teamwork is the key. We value collaboration, open communication, and treat all team members as equals. We encourage each other to be proactive and take ownership, while also providing the support and resources needed to help them grow and develop even further.
We understand that our employees are our biggest asset, which is why we offer a competitive compensation package that includes stock options, and generous paid time off. We believe that building a great company is about more than just creating a successful product, it's about building a community of passionate and driven individuals who share a common goal.
If you're looking for a company where you can grow professionally, work with talented and dedicated colleagues, and make a real impact, while sharing our key values of caring, thinking outside the box, taking charge and having a positive mindset, then Sisu Group is the place for you.
By submitting this application, the candidate agrees that Sisu Group stores personal details to be able to process the job application. Sisu Group follows and is compliant with the General Data Protection Regulation. Clear police record required, ensuring a commitment to integrity and a safe workplace.
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.
Asukoht
- Tallinn, Harjumaa, Eesti
Neutra Torn, 10145 Tallinn, Estonia
Tööaeg
- Täistööaeg
Kontaktisik
Ginta Baranauskaite
Ginta Baranauskaite
Sisu Group is a fast growing iGaming startup with offices in Tallinn and Malaga, driven by a team of over 200 passionate professionals. We take pride in fostering a culture that’s fast-paced, collaborative, and genuinely enjoyable. Sisu, the Finnish word for extraordinary courage and grit, perfectly captures our spirit as we set out to build the world’s most powerful iGaming products and next-generation player experiences.
Founded by the visionary team behind several industry successes, Sisu Group brings together over 1,300 years of hands-on experience in iGaming. We are product-led, innovation-obsessed, and know what it takes to build a successful company. Backed by €21M in secured funding, the majority of our company is owned by the people building it, our team.
We are on a mission to redefine the future of iGaming and sports betting by building cutting-edge technology and next-generation player experiences. Our 100% cloud-native platform is designed for performance, scalability, and agility-making it easy to power diverse brands across multiple markets.
In January 2024, ReSpin.com was launched, a lightning-fast online casino with a focus on personalized rewards and tailored user experiences. In June 2024, the launch of Epicbet.com followed, a bold, sports-driven brand built with a premium user journey and the fully proprietary sportsbook engine at its core.
Now in April 2026, we introduced our third brand Shokker. Bold, fresh, and unapologetically different, it’s designed to bring a new energy and stand out in its own way
As we continue to scale rapidly, we’re always on the lookout for top talent ready to make an impact. At Sisu, we are avoiding corporate, and everyone is an owner-offering competitive salaries with stock options to match. If you’re eager to be part of our ambitious journey, get in touch: [email protected].
Sarnased töökuulutused:
CRM Coordinator
AI Program Manager
Projektijuht