Customer Care Coordinator UA (part - time contract)

W.A.G. payment solutions EE OÜ

Подробности
Основная информация
Компания

Requirements for candidates

· Very good communication and organization skills

· Attention to detail and very good time management

· Strong problem-solving abilities

· Ability to work both independently and collaboratively within a team

· High level of customer orientation

· Ability to handle stressful situations and manage multiple tasks simultaneously

· Familiarity with CRM systems is an advantage

· Knowledge of MS Office

· Fluent Ukrainian

· Very good command in English

Job description

· Provide professional, timely, and efficient customer support via email and phone

· Manage daily tasks and customer requests using internal systems (e.g., JIRA)

· Handle queries related to orders, deliveries, invoicing, and product information

· Maintain accurate records and ensure timely follow-ups

· Primary work with companies in Ukraine

· Communicate daily with customers regarding toll devices (registration, issue resolution)

· Collaborate with internal teams to resolve customer issues efficiently

· Participate in product and system training sessions

What we offer

· Part-time role (80 hours/month), morning shifts starting from 09:00

· Initial 6-month contract from 01.01.2027 with real opportunity to grow into a permanent/full-time position

· Supportive, international, and friendly team environment

· Structured onboarding and training

· Modern office in Tallinn

· Informal team events and gatherings

Брутто-зарплата в месяцБрутто/мес. Вплоть до € 1000

Место работы

Tallinn, Harjumaa, Эстония
Mäealuse 2/4

Тип работы

Неполное рабочее время

Языки

Английский
Эстонский
Украинский

Контактное лицо
Maija Vesiaida
+37256656633

Bring the drive at Eurowag

For more than 30 years, Eurowag has helped keep Europe moving. Today, we are reimagining how an entire industry works through technology, innovation and bold thinking.

Forming part of the global legal team, you will be responsible for ensuring that the company operates according to the highest ethical, legal and compliance standards. You will provide legal support for commercial, development and support teams across Eurowag entities in various jurisdictions. Working within a team of diverse lawyers you will have the chance to experience and develop in a challenging and innovative industry.