About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

The People Operations Specialist manages employee and data transactions across the employee lifecycle, including new hires, transfers, promotions, contract extensions, compensation changes, and terminations. They are responsible for drafting all necessary supporting documents, maintaining accurate job, position, and organisational data, and ensuring compliance with Bolt policies and local regulations.

The role also focuses on maintaining high standards of data quality, supporting process improvements, and collaborating with relevant teams to ensure smooth and efficient HR operations.

Main tasks and responsibilities:

• Process day-to-day employee lifecycle transactions (hires, data changes, movements, terminations, compensation updates, job/position changes, organisational details) accurately and within SLAs.
• Generate and manage all supporting documents (contracts, promotion/transfer letters, compensation changes, probation confirmations, employment/visa/reference letters).
• Maintain up-to-date, compliant digital employee files and ensure proper access in line with privacy guidelines.
• Support the new hire process, including vendor-led reference and criminal checks and collection of required onboarding documentation.
• Identify gaps and improvements in templates, knowledge articles, and employee lifecycle processes; work with People Tech on automation opportunities.
• Provide ad-hoc data support and collaborate with People Advisors and regional People teams when required.

About you:

• Minimum 1 year of experience in a similar HR/People Operations role, ideally across multiple countries.
• Understanding of employee lifecycle processes.
• Proficient in HRIS tools, G-Sheets/Excel, and other relevant software (Workday HCM preferred).
• Excellent attention to detail with strong communication and collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.