Customer Relations Specialist with AML/KYC profile

inHouse Pay AS

Подробности
Основная информация
Компания

Your experience and background

You have experience in the AML/KYC related customer service tasks as described below, preferably in relation to payment services
You are fluent in English (both spoken and written), any other languages are an advantage
You are excited about learning new things and putting them into practice

Your daily tasks will be

Supporting onboarding customers - giving explanations to customers when they encounter questions upon creating an user account, identifying onboarding customers, asking follow-up questions in relation to the Know Your Customer (KYC) forms
Monitoring transactions and business relationship with customers according to internal procedures and anti-money laundering laws
Explaining to customers the terms and conditions of and entry into customer agreements
Giving explanations to customers in regard of payment orders and other services provided by the company
Deciding on the acceptance of customers payment orders, including verifying the receipt of funds
Executing customer's payment orders (when not automated)
Processing of complaints submitted by customers
Notifying Compliance specialists about any suspicion of money laundering, terrorist financing or violations of international sanctions, or any other unusual circumstances

What do we offer?

Competitive salary
Combination of working in the office and from home (office location is in Ülemiste city, Tallinn)
Training in relation to your work
Chance to participate in launching the services of the company to the public
Being a part of a starting up and developing company, and being among the first employees who will shape the internal culture of the company
We are open to discuss part time engagement

Вы можете узнать среднюю зарплату на эту должность на palgad.ee.

Место работы

Эстония

Возможность удалённой работы

Тип работы

Неполное рабочее время
Полный рабочий день
Гибкий график

Языки

Английский
Эстонский

Контактное лицо
Kristo Madrus
+37258831695

About inHouse Pay AS

We are a starting up e-money and payment services company, in preparation for launching our services to the public. As we are going through licensing proceedings regarding the change of ownership of the company, the initial agreement can be for part-time work until the finalisation of the licensing procedure and the full launch of the activities.