IMPLEMENTATION AND SUPPORT CONSULTANT

Eesti
Published: 02/07/2018 Deadline: 31/07/2018

Netstock Europe GmbH offers inventory optimisation for small to medium sized clients on a Software as a Service Model. The company has offices in USA, UK, Australia, South Africa and Germany and has seen significant growth. Out of 50 employees only 3-4 work in an office and the rest worldwide remotely. 

Netstock has grown significantly, also in the German speaking market. Additional resources are required to provide support for the growing client base.

IMPLEMENTATION AND SUPPORT CONSULTANT

This junior role involves a mix of functional and technical tasks. You will work on small scale projects help to onboard new clients, set up the infrastructure and provide support throughout the project. Our company helps companies with inventory therefore, some understanding of inventory issues in e-commerce, retailers or wholesalers would be an advantage. 

Your responsibility as an Onboarding Consultant includes:
•    Onboard clients onto the Netstock Software 
•    Provide technical support
•    Monitor and possibly fix network or server issues

Ideally you have:
•    2-3 years of experience in SaaS onboarding or support environment
•    Fluent in English and German language is essential
•    Knowledge of Windows / Linux commands
•    Intermediate level experience in SQL scripting OR Intermediate level SQL developer
•    Previous experience in Remote dektop / Teamviewer
•    Basic knowledge of Networks and Hardware Firewalls etc
•    Able to work independantly as part of a remote team
•    Knowledge of Rest or Soap API would be useful
•    Previous work experience in IT, retailer or wholesales is beneficial
•    Good knowledge of MS Tools will be needed and some knowledge of productivity tools like Slack, Salesforce or Podio would be useful

Company offers:
• Salary 1500 EUR net
• Work as a member of a remote team or if preferred in shared office in Tallinn
• Regular travel to Germany
• Training in Germany
• High degree of flexibility  
• Laptop
• Netstock is a fast growing company accross many countries. Opportunities are arising all the time and could be regional, moving into development or a senior technical role.

Look forward to hearing from you. To apply please send you CV via CV Online. For any questions you may have please do not hesitate to call 524 1862 or email us on katre@cv.ee  

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