Xfly is one of the biggest capacity providers in Europe, focused on long-term ACMI contracts with Major European airlines. Xfly is operating a fast-growing fleet of modern CRJ700-900, ATR72-600 aircraft and is in the process of introducing Embraer 190-195s for long-term ACMI operations.

To support its rapid expansion, Xfly is looking for a Manager Cabin Service Delivery. This position is permanent and based in Tallinn, Estonia.

• Steer and drive the onboard service/product delivery of Xfly and the Nordic Aviation Group Airlines
• Manage and maintain partnerships with third party providers and customers
• Ensure monthly newsletter contribution regarding service topics for the crew members, and other relevant publications
• Drive towards a customer excellence strategy and project management with other partner airlines; representing Xfly or the NAG at related meetings and events
• Assume responsibility for the appearance and customer service scores of all our crew members
• Will have flying duties on the CRJ/ATR to implement quality control and ensure product and process compliance

• Proven leadership/supervisory experience
• Proven experience working in a multicultural environment
• Up to two years experience as an active senior cabin crew member
• Proficient in English language, written and verbal
• Comfortable working with numbers, tables and graphs

• Flexible work arrangements
• Career opportunities within the group
• Exciting and responsible job in a multicultural company
• An excellent opportunity to become a part of the professionals in your field
• Attractive rates for worldwide private travel with our partner airlines
• Private healthcare package provided by the company