To Succeed in the Role, You Should:

• Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Highly detail orientated, able to keep deadlines and work under pressure.
• Team Player, must have good interpersonal and communication skills.
• Flexible and Solution driven, adaptable in uncertain conditions.
• Data-driven.
• Revenue focused and driven to achieve targets

We Are Looking for a Person With:

• Extended destination knowledge of Norway and Nordic countries.
• Experience in DMC/incoming/ground handling operations.
• Experience in Customer Service operations.
• Fluency in English, other Scandinavian language skills are an advantage.

Key Responsibilities 

• Operate tours across Scandinavia.
• Tour planning including revenue control and efficient supplier choosing for series and single groups.
• Prepare series and ad-hoc tours itineraries according to sales requirements, destination specifics, budget and supplier conditions.
• Prepare and confirm bookings for all ground services supplier categories, special arrangements for all types of tours and series tours.
• Establish and keep a good relationship with all suppliers and sales offices.
• Handle last minute changes when groups are on the road as well as emergency cases/calls reported by the tour leader or sales office.

What We Offer:

• Interesting and variable full time office job (hybrid working possibility after probation period).
• Fun and supportive international team across Nordic countries.
• Different training and self-development activities.
• Career development possibilities.