Operations Coordinator
Operations Coordinator
Tumlare Corporation Estonia OÜ
Operations Coordinator

Operations CoordinatorTumlare Corporation Estonia OÜ

Ootused kandidaadile

To Succeed in the Role, You Should:

  • Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
  • Take ownership of own area of responsibility.
  • Highly detail orientated, able to keep deadlines and work under pressure.
  • Team Player, must have good interpersonal and communication skills.
  • Flexible and Solution driven, adaptable in uncertain conditions.
  • Data-driven.
  • Revenue focused and driven to achieve targets

We Are Looking for a Person With:

  • Extended destination knowledge of Norway and Nordic countries.
  • Experience in DMC/incoming/ground handling operations.
  • Experience in Customer Service operations.
  • Fluency in English, other Scandinavian language skills are an advantage.

Tööülesannete kirjeldus

Key Responsibilities 

  • Operate tours across Scandinavia.
  • Tour planning including revenue control and efficient supplier choosing for series and single groups.
  • Prepare series and ad-hoc tours itineraries according to sales requirements, destination specifics, budget and supplier conditions.
  • Prepare and confirm bookings for all ground services supplier categories, special arrangements for all types of tours and series tours.
  • Establish and keep a good relationship with all suppliers and sales offices.
  • Handle last minute changes when groups are on the road as well as emergency cases/calls reported by the tour leader or sales office.

Omalt poolt pakume

What We Offer:

  • Interesting and variable full time office job (hybrid working possibility after probation period).
  • Fun and supportive international team across Nordic countries.
  • Different training and self-development activities.
  • Career development possibilities.

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