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HEAD OF OPERATIONS
HEAD OF OPERATIONS
HEAD OF OPERATIONS
Creditstar Group AS
HEAD OF OPERATIONS
HEAD OF OPERATIONS

HEAD OF OPERATIONSCreditstar Group AS

YOUR POSITION:

HEAD OF OPERATIONS

RESPONSIBILITIES:

  • Leader and ultimate stakeholder for Creditstar Group operations which includes , international Country Management Operations & Customer Support 
  • Owner of the operational excellence framework covering Creditstar Group operations in all countries
  • Active stakeholder in Creditstar Group activities related to Marketing, Legal/AML, Product development, Collection partners and Business expansion activities
  • Management Reporting related to Country performance, Operational budget performance in addition ensure establishment and reporting on KPI’s for Operational departments on a monthly basis
  • Owner of all Creditstar Group central internal procedures, ensuring procedures are established, maintained and updated accordingly with requirements and changes in business needs
  • Responsible for for all Creditstar Group office equipment and contracts for service providers within the area of Operations
  • Stakeholder in creating social events, building a corporate culture focused on results and development of reward and development programs for employees

REQUIRED EXPERIENCE AND SKILLS:

  • Proven international experience of 5+ years as Head of Operations, Operations Director or similar leadership role in 
  • Familiarity with all business functions including HR, finance, supply chain and IT
  • Experience with implementing IT systems 
  • Experience with international fintech companies
  • High level technical skills
  • Knowledge of data analytics and reporting
  • Good with numbers and financial planning
  • Outstanding communication, strong leadership and negotiation skills
  • Ability to listen, ask questions and easily put yourself into the shoes of our customers and internal teams. 
  • You are able to come up with a good plan to get things done. Make sure we roll out impactful features fast.
  • Excellent organizational and leadership ability
  • Analytical mind
  • Problem-solving attitude
  • Preferable location - Estonia

WE OFFER:

  • Dynamic, challenging, and rewarding work within a growing international company where one can REALLY make an impact.
  • Talented and diverse team who always has your back;
  • Supportive environment facilitating growth and achievement;
  • Opportunity to make your own decisions;
  • Development and training budget;
  • Option of extra medical insurance coverage & Sports coverage
  • Participation in a number of activities and events organized by the Employer
  • Modern working equipment and powerful tools;
  • A smooth onboarding and training process with the support of your very own Creditstar Buddy;
  • Office with games, pool table, free snacks/drinks;
  • Competitive remuneration package and other perks.

HOW TO APPLY:

Apply through the system or send your CV to jobs@creditstar.com. For more information please contact Junior Talent Partner Ksenia Karkavenko via email ksenia.karkavenko@creditstar.com

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