PAYMENT SERVICE SUPPORT SPECIALIST

Finnplay is the leading iGaming platform provider from the Nordics. We offer a trusted, open, and fully integrated casino and sportsbook platform. We are currently looking for exceptional individuals to join our payment team in Tallinn. The payment support team is one of our main points of contact for our customers. We'd like you to have excellent communication skills and a desire to help our customers. You will work closely with various internal stakeholders, such as software developers, business controllers, risk & compliance officers, account managers to achieve a common goal: Help our clients THRIVE.

DAY TO DAY RESPONSIBILITIES:

• Resolve payment-related inquiries from our customers and internal stakeholders.
• Support stage and production sites release Support roll-out of product and new sites launches
•  Collaborate closely with Payment Service Providers in different verticals
•  Manage payment back-office configurations Provide a high standard of client service, ensure the client's technical and set up issues are resolved to their satisfaction 
• Escalate any issues to the immediate manager in a timely manner

 REQUIREMENTS:

• Minimum degree in related discipline or equivalent industry related experience
• Knowledge of payment or gaming industry is advantageous
•  Excellent problem-solving skills  Able to manage multiple projects and tasks
•  Motivated self-starter with a passion to drive results, strong ownership, and accountability 

WE OFFER

• Great opportunity to take part in the development of growth- and sales-driven company and build its future
• Dynamic work in a rapidly growing international company with personal development possibilities
• Professional team with various, international backgrounds to collaborate
• Competitive salary and benefits package
• Opportunity for career development

GENERAL INFORMATION:
We are building our payment service hub in Tallinn, Estonia. It means great growth with tremendous potential for the future. Do you see yourself as our next Finnplayer, send us your application and CV ASAP. We can't wait to hear more about your experience and skills.