Swedish Speaking Payment Specialist

Job ID: 886
Job Country: Estonia
Job City: Tallinn

Would you like to become a part of a recently established Swedish team within banking operation services? We are now looking for payment services specialists to handle Finnish or Swedish domestic payment investigations.

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.

About this opportunity

We have recently created a new Swedish speaking team in Tallinn and looking for new Specialists to deliver great experiences to our customers by operating the manual processes related to payment services with high quality and efficiency.

You will be:

-Using your Swedish language skills to cope with Swedish documents and systems
-Support Swedish payments tasks for customers, branches and contact centres
-Learning continuously whilst doing different assignments
-Working in a team environment to meet assigned targets

Nordea Estonia with more than 700 employees is the member of Diversity Association in Estonia and was chosen as Top Employer 2019 by CVOnline. We have an international team with 30 different nationalities - due to that our corporate language is English.

We will offer you:

-A chance to be part of an international team where the daily office language is English
-Great atmosphere, modern office space and possibility to work also from home
-On-the job trainings to fully prepare you for the tasks
-Possibility to develop and contribute to improvement of the quality and efficiency of assigned tasks and processes
-Social and health benefits (health days, sport benefit, accident insurance, team events)
-As of second year, additional 7 days winter vacation

The role is based in Tallinn.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

-Are ready to offer internal support via e-mail and phone in Swedish
-Are a quick learner with the ability to adapt to changes with optimism
-Work well with others and always act with the customer’s needs in mind
-Are dependable and willing to speak up even when it’s difficult
-And most importantly, you are able to work effectively as team player

Your experience and background:

-Fluent in Swedish language in oral and written communication
-Ability to take decision on provided information
-You are good at problem solving
-Good PC skills and knowledge of Microsoft Office

If this sounds like you, get in touch!

Next steps

Submit your application no later than 20/08/2021.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.