2814
- Detailid
- Esmane info
- Ettevõte
Requirements for candidates
- Education: Bachelors degree in Business Administration, Economics, or a related field.
- Experience:
- At least 5 years of relevant experience in a manufacturing or export-focused environment.
- Strong background in managing Order Delivery processes.
- Hands-on experience with ERP and CRM systems.
- Knowledge of export documentation, Incoterms, and export compliance topics (e.g., toll codes, sanctions, dual-use regulations).
- Skills & Attributes:
- Fluent in English; additional languages are a plus (Estonian, German, Finnish, Russian, French, etc)
- Highly detail-oriented, systematic, and proactive.
- Strong communication skills and a customer-focused mindset.
- Comfortable working independently as well as within cross-functional teams.
Job description
Order & Customer Data Management
- Act as the main user of ERP and CRM systems, ensuring accurate and up-to-date customer account data.
- Enter new customer information and update records in the CRM.
- Process and input customer orders into the ERP according to customer specifications.
Quotation & Invoicing Support
- Issue quotes for cells, stacks, and modules in collaboration with the sales team.
- Independently manage standard quotations for smaller quantities.
- Issue and monitor customer invoices; send reminders and escalate delays to the relevant sales account owner.
Delivery & Export Compliance
- Coordinate customer deliveries, including shipping documentation, Incoterms, and communication.
- Ensure compliance with export regulations, including embargo checks, financial ratings, toll codes, and dual-use goods.
- Serve as the point of contact between operations and customers regarding delivery timelines and updates.
Sales & Documentation Coordination
- Maintain and manage all sales-related documentation.
- Keep account owners informed about customer updates and delivery statuses.
- Support ISO and supplier audits when required.
Process Improvement & Team Collaboration
- Participate in the continuous development of order management processes.
- Support the commercial team and your direct manager in initiatives to improve efficiency and accuracy.
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.
Asukoht
- Tallinn, Harjumaa, Eesti
Tööaeg
- Täistööaeg
Oskused
Keeled
- Inglise
- Eesti
Kontaktisik
Alex Ciorici
Alex Ciorici
Elcogen is at the forefront of the energy revolution with a huge vision do you want to join our journey towards market leadership in fuel cell technology and green hydrogen?
Founded in 2001, Elcogen is a manufacturer of clean energy technology that delivers affordable green hydrogen and emission-free electricity. We are a European business with a proud Estonian heritage and a global customer network delivering flexible core solid oxide technology. Elcogen has its registered office in the UK, and manufacturing facilities in Estonia and Finland that have served 160 customers in 30 countries. Currently, we have 150+ employees working in our Estonian and Finland factories.
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