1477
Hotel Operations Manager
Meriton Hotels OÜ
Hotel Operations Manager
Meriton Hotels OÜ
Hotel Operations Manager
Meriton Hotels OÜ

Hotel Operations Manager

Meriton Hotels OÜ

Requirements for candidates

Job Requirements
  • Proven experience in hotel operations with strong problem-solving capabilities
  • Excellent leadership skills with a hands-on approach and lead-by-example work style
  • Commitment to exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions, offering advice and recommendations
  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy
  • Experienced in using IT systems on various platforms
  • Strong communication skills

Job description

Does the challenge of running a show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!
Our Operations Managers are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

If you are ready to be part of a team that believes anything is possible, while having fun in all that we do, we invite you to become a Moment Maker at Radisson Hotel Group. Embrace the opportunity to make a difference in the world of hospitality and create lasting memories for our guests. We look forward to getting to know you!
Key Responsibilities of Operations Manager include
  • In cooperation with Heads of Department coordinates and supervises daily running of hotels operational departments
  • Works proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
  • Implements strategies where key hotel metrics including hotel budget and business plan are identified, communicated and delivered, maximizing sales and profit, business opportunities and brand reputation, productivity and performance
  • Effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
  • Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value
  • Ensures adherence and compliance to all standards and legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-ups as required

What we offer

We offer you:
  • Special rates in Radisson hotels for team members, friends and family when traveling
  • Development opportunities through Radisson Academy, including an individual development plan and access to 20,000+ learning modules
  • Fantastic worldwide opportunities for career progression
  • Competitive Salary & Bonus Incentive Scheme
  • Free use of leisure, pool, and gym facilities at off-peak times
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.

Asukoht

    Tallinn, Harjumaa, Eesti

Tööaeg

  • Täistööaeg

Oskused

 People management Service Management Proactivity Problem solving

Keeled

  •  Inglise
Kontaktisik
Liis Böckler
59195554
The Park Inn by Radisson Meriton Conference & Spa Hotel Tallinn is located right next to the old town, just a short walk from the city's attractions, including shops, theatres and restaurants. The hotel has 465 tastefully decorated rooms and extensive meeting facilities. Guests can enjoy our spa and sauna areas and sports club, dine on site at our restaurants or relax at a pastry shop.

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