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Lithuanian-speaking Content Moderator/Customer Support Agent to Lisbon, Portugal | Company Housing
Nordic Jobs Worldwide AS
Lithuanian-speaking Content Moderator/Customer Support Agent to Lisbon, Portugal | Company Housing
Nordic Jobs Worldwide AS
Lithuanian-speaking Content Moderator/Customer Support Agent to Lisbon, Portugal | Company Housing
Nordic Jobs Worldwide AS

Lithuanian-speaking Content Moderator/Customer Support Agent to Lisbon, Portugal | Company Housing

Nordic Jobs Worldwide AS

Requirements for candidates

  • Fluent level of written and verbal communication skills in Lithuanian and good command of English (B1 Level);
  • Willing to start an international experience work abroad;
  • Excellent communication and interpersonal skills and team spirit;
  • Able to handle confidential and/or highly sensitive information;
  • Experience in customer service is beneficial but not mandatory

Job description

As a T&S Content Moderator and investigator, you will be responsible for reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe. You will also demonstrate ethics and genuine skills in restraint by applying policies correctly and ensuring quality, intellectual property, privacy, and online safety.
  • Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines 
  • Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
  • Perform outbound calls during the investigation, to collect proofs of their complains, from drivers and customers
  • Make timely escalations that require special attention from your closest manager
  • Comply with corporate confidentiality policies and the proper handling of customer information
  • Participate in continuous training programs established by the company for optimal development in the role

What we offer

  • Relocation package
  • Accommodation option in a shared apartment with your own room (all expenses covered including cleaning)
  • Initial flight expenses refund & pick-up at the airport 
  • Support with legal registration, tax number, residence papers
  • Free annual flight to your home country
  • Competitive salary + bonus if applicable
  • Private health insurance after 6 months of employment
  • Free Portuguese language courses, water sports, soft trekking, and much more
  • International career in a multicultural environment
  • Possibility of cooperation with leaders in various industries
  • Intensive training and familiarization phase
  • Ample opportunity to grow and evolve within our organization

Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.

Asukoht

    Portugal
    Lisbon

Tööaeg

  • Täistööaeg vahetustega
  • Paindlik tööaeg

Oskused

 Customer Service Customer Support Communication

Keeled

  •  Inglise
  •  Leedu
Kontaktisik
Andero Kitt
+4740308929
We are Nordic recruitment experts, connecting candidates from Sweden, Finland, Norway, and Denmark with businesses worldwide. 
Our goal is simple: Match talented candidates with exciting jobs that let them use their native languages worldwide. 
What sets us apart? Our friendly team of native-speaking recruiters, really get to know our candidates. With over 30 years of combined recruitment experience, we're a trusted partner for businesses globally.
Visit our Website: www.nordicjobsworldwide.com Get in Touch: info@nordicjobsworldwide.com
Tomorrow brings new opportunities!

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