CRM Executive
VG Estonia OÜ
CRM Executive
VG Estonia OÜ
CRM Executive
VG Estonia OÜ

CRM Executive

VG Estonia OÜ

CRM Executive

The Job in a Nutshell
Coolbet is seeking a CRM Executive to join our dynamic Simulated Gaming CRM team! As a crucial member, you'll have the opportunity to play a pivotal role in executing our social gaming retention strategy. Our CRM team is spread across Tel Aviv and Sofia and is dedicated to managing all CRM and Live-ops activities for our prestigious B2B partner casinos worldwide. From shaping long-term strategies to implementing innovative marketing programs, our seasoned professionals are driving growth and success across the globe. If you're passionate about social gaming and ready to take your career to the next level, this is the opportunity you've been waiting for. Join us and become a part of our exciting journey towards shaping the future of gaming!

A Sneak Peek into Your Role
  • Be the focal point for crafting and shaping the long-term CRM strategy of our most strategic partners, including devising cross-collaboration between online and on-property marketing efforts.
  • Actively participate in implementing new user journeys and integrating with third-party CRM tools and features.
  • Take responsibility for the successful implementation, management, and day-to-day operation of CRM activities and automation systems.
  • Manage the monetization activities within the game through the site's back-office system, including setting up promotions, controlling game features, creating pricing configurations, segmentation, and awarding prizes.
  • Manage the monetization activities outside the game, such as setting up ongoing and daily emails, in-app messaging, and push notifications.
  • Ensure the CRM strategy is consistent, flawless, and delivers the best customer experience.
  • Continuously analyze and optimize CRM journeys to drive continuous improvement and identify future growth opportunities.
  • Collaborate closely with internal and external stakeholders to ensure customer engagement with refreshing, perfectly executed campaigns and relevant communication cycles.

You're good at
  • 2 years of experience in a CRM or online marketing role, focusing on customer retention. Previous experience with CRM tools is a plus. Prior experience in iGaming is preferred.
  • A bachelor's degree from an accredited university is considered an advantage.
  • Meticulous attention to detail, with a strong sense of responsibility and punctuality.
  • Proficient in computer skills, with the ability to quickly learn and operate multiple applications.
  • Capable of thriving under pressure in a fast-paced environment while having exceptional time management abilities.
  • Strong problem-solving and troubleshooting skills.
  • Proactive and creative mindset with a passion for continuous improvement and learning.
  • Fluency in verbal and written English is a must, as it's our primary means of communication.

Think of this job ad as more of a friendly guide than a rigid 'must-have' list. We're well aware that no one will tick all the boxes, so feel free to apply even if you're not a perfect match we love close matches too!

Our Benefits, Your Happiness
  • Enjoy generous vacation time 🌴 totaling 38 days (28 working days) to maximize your well-deserved time off, along with flexible work hours tailored to your lifestyle.
  • Elevate your well-being with monthly sports/health compensation, full sick leave coverage for the first 8 days, our in-house gym, and a chill games room to unwind.
  • Unlock a generous Supplemental Training Program that includes training and company-wide knowledge-sharing opportunities to fuel your growth👨🎓.
  • Our office is a cozy (and dog-friendly) haven right in the heart of the city. Enjoy complimentary fruits and beverages and free parking. It's the perfect place to be productive and feel right at home.
  • Be part of the most legendary events and make amazing connections with colleagues from across the entire company.
  • Comprehensive relocation support 🌍 for a smooth transition.
  • We foster innovation and independence while celebrating success in a multicultural and diverse company, where you'll work alongside people from around the globe.
  • ..plus, if you're not already a pro, we'll teach you how to play poker!

Recruitment flow
  • Interview - Task - Second Interview - Background check - Offer
  • Start date: ASAP
  • Recruiting from within the EU

We are an equal-opportunity employer, and we value diversity. Our diverse backgrounds, experiences, characteristics, and traits make us better at serving customers. So please, come as you are!

Tallinn, Estonia

Coolbet is an award-winning sportsbook, online casino, and poker provider with a presence in 10 countries on 3 continents holding 4 gaming licenses. Together with GAN Limited, the company is set forth to become a dominant supplier in the USA markets. Our office is located in the center of Tallinn, Estonia, with 400+ employees from more than 50 countries. Coolbet's goal is to deliver the best gaming solutions possible by continuously focusing on product development and innovation while creating a new industry standard for responsible gaming.
Selle ametikoha keskmise palga info leiad aadressilt palgad.ee.

Lisahüved: additional vacation days, sports/health compensation, flexible schedule, supplemental training program, and sick leave compensation from the 1st day.


    Tallinn, Harjumaa, Eesti
    Kai 4


  • Täistööaeg
  • Paindlik tööaeg


  •  Inglise
Meiken Peets
Are you tired of working for a company that's as exciting as watching paint dry and you want to try something new? Look no further than Coolbet! Join Coolbet, the innovative iGaming company that's taking the world by storm! We've got more than 400 talented and passionate employees from over 50 countries, all working together to deliver the best gaming experience possible.

At Coolbet, we believe in taking risks, sharing ideas, and owning our work. We're not afraid of change, because we know that our customers are at the heart of everything we do. That's why we strive to be the fairest, most personal, and most transparent gaming site in the industry.

But it's not all work and no play! We've got a fantastic atmosphere that's fun, creative, and full of energy. Whether you're brainstorming new ideas with your team or bonding over a game of ping pong, you'll love being part of the Coolbet family. We offer a fantastic working environment and various activities such as an annual seminar, team events, Friday Beers, and poker nights to keep our employees engaged and connected.

And the best part? We're growing fast and looking for new talent to join our team! Whether you're a seasoned pro or just starting out, we've got opportunities for everyone. So why not take a chance to apply now to take part in our new adventure and discover why Coolbet is the place to be? With our unique blend of innovation, responsibility, and fun, you'll never want to leave.

Ettevõtte kodulehthttp://coolbet.com

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