- Detailid
- Esmane info
- Ettevõte
As a Junior Trainer in our Live88 Studios team, you will be a key member of our team, ensuring all new Game Presenters undergo fantastic quality, engaging training, and enter the casino floor fully prepared to provide excellent services to our players.
Working at our company means working at a young, international, and fast-paced iGaming and technology company that offers an ideal workplace for those who want to impact an organization's growth and are craving responsibilities. It also means having lots of fun 🎉
Your daily tasks will be
- Provide initial training and onboarding process for new Game Presenters;
- Retraining of existing employees;
- Assure the part of a role model and mentor for the staff;
- Be familiar with and keep updated on all training materials, procedural documentation & quality guidelines;
- Train and reinforce good service skills with trainees;
- Assign tasks to trainees on the casino floor and ensure that the gaming staff provides excellent service;
- Coaching to ensure proper grooming standards are followed;
- Promote an atmosphere that is conducive to staff giving their best;
- Work together with the training team to provide the best quality output of Game Presenters to the live studio floor.
What we expect from you
- Good communication and presentation skills;
- Experience working as a live casino Game Presenter (minimum 6 months);
- Land base casino or studio experience;
- Good motivation and ability to motivate others;
- The ability to work as part of a team;
- Fluent in written and verbal English;
- Excellent communicator with an eye for detail;
- Able to multitask, work in a team and adapt quickly;
- Tech savvy – highly skilled with computers and new technologies;
- Previous experience managing demanding customers;
- Basic knowledge of cryptocurrencies, sports betting and casino games;
- Knowledge of customer behaviour;
- Any other language is a plus.
- Generous learning & development package 📚 (personal development plan & trainings, company-wide knowledge sharing & trainings)
- Opportunity to invest in the Groups own venture fund, Yolo Investments 💸
- Focus on your well-being via monthly sports compensation, in-house gym and relaxing sleeping pods in our HQ, 3 health days per year, supporting mental health through Siffi, and private health insurance
- Celebrating together! 🥳 Birthday day off, paid vacation days to celebrate personal life achievements, e.g., childs first school day, marriage, etc.
- Comfortable offices with its own cafeteria in HQ, plenty of fruits 🍎, snacks, drinks, and good vibes
- Most legendary events and networking opportunities with colleagues across the whole Group 🎉
- Free parking at the office
If you feel excited but want to hear more, don't hesitate to apply, and we will sort everything out as we go!
Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain, and more. Serving millions of users worldwide, the Yolo Group is committed to putting the customer at the center of the universe via a wide range of fun, fast and fair products and services. Powered by a team of 1000+ Yoloers from 60+ different nationalities around the world, the Yolo's disruptive DNA is matched only by a desire to take everything we work on "to the moon".
Asukoht
- Tallinn, Harjumaa, Eesti
Suur-Patarei 13, 10415, Tallinn
Tööaeg
- Täistööaeg
Helen Koit