Reservation manager
Join UP! Baltics, SIA
Reservation manager
Join UP! Baltics, SIA
Reservation manager
Join UP! Baltics, SIA

Reservation manager

Join UP! Baltics, SIA

To achieve our ambitious goals, we are looking for Reservation manager to join our team in Estonia. If you can and want to work in a dynamic environment in a team of challengers, have a proactive attitude, produce an infinite number of ideas - welcome U aboard.

In this role you will be responsible for:
  • Tour Booking: Handle bookings, rebooking, and confirmations of applications, including arranging additional services.
  • Problem Resolution: Promptly address and resolve problem situations.
  • Individual Request Handling: Calculate and manage individual requests.
  • Partner Cooperation: Collaborate with partners, including agencies and Destination Management Companies (DMCs).
  • Agent Support: Advise agents on hotel offerings, additional services, operational rules, and assist in website navigation.
  • Customer Support: Provide a support to local clients during Saturdays in shifts.

Professional experience and skills:

  • Higher or professional education
  • Experience in the Tourism Industry: demonstrated background in tourism-related work
  • Grammatically Correct Speech: ability to communicate effectively with correct grammar
  • Language Proficiency: knowledge of both Estonian and English, Russian would be an advantage
  • Trainability: quick and efficient in learning new skills and processes
  • Stress Resilience: capacity to remain calm and effective
  • Teamwork Skills: ability to collaborate effectively with others in a team setting.

What we offer:

  • Career in a large international fast-growing company.
  • We support the development of employees and offer: GROW UP corporate university, compensation for external education and training.
  • A culture of openness, equality and support.
  • Business hours Monday-Friday 09:00-18:00 (Saturdays 10:00-15:00 according to schedule).
  • Annual paid vacation and sick leave.
  • Stebby services (after trial period).
  • Discount on parking place.
  • Competitive salary.
  • Corporate travel discounts with Join UP!
  • Ability to work in a hybrid format (optional). Office location Tallinn

Want to be part of our team? Then don't hesitate to Apply and send your CV and cover letter.

*Please note that the processing time for applications is 10 working days. If we have not contacted you during this time, we are not ready to proceed with you right now. We will save your CV in our talent pool to offer other relevant career opportunities in the future.

Want to be part of our team? Apply and send your CV and cover letter (in English).

You can get to know our company here:
*By applying for the competition, the applicant agrees to the transfer and processing of personal data to the Limited Liability Company "Join Up Baltic and the Limited Liability Company Join UP!.
We inform you that the personal data specified in your application documents will be processed for the purpose of data use and processing for personnel selection purposes. The potential employee can withdraw his consent to data processing in writing.
The controller of data processing is the Limited Liability Company "Join Up Baltic", unified registration number: 50203351701, legal address: Vienības gatve 109, Riga, LV-1058, e-mail: riga@joinup.lv.
Additional information on the processing of personal data in the Limited Liability Company "Join Up Baltic" can be obtained on the website of the Limited Liability Company "Join Up Baltic" https://joinup.ee
BrutokuupalkBruto kuus  € 1600 - 1800

Lisahüved: Net salary 1 300 EUR and net salary 1 500 EUR (after trial period)


    Tallinn, Harjumaa, Eesti
    Business centre "Zenith", Narva mnt 7B


  • Täistööaeg


 Creativity, positive thinking, ability to take responsibility, proactive emapathy Self-control


  •  Inglise
  •  Eesti
Inna Ganzhela
+38 067 440 15 26
We are Join UP! and SkyUp Airlines - together we form a group of companies with Ukrainian DNA - UPfamily, and are strategic partners. Our team is united over 1400 professionals in Ukraine and abroad.

Join UP! is a Ukrainian tour operator, which was founded in 2010, is one of the strongest tour operators and the most powerful players in the tourism market of Ukraine. We work in Ukraine, Kazakhstan, Estonia, Latvia, Lithuania, Moldova, Poland and Romania. Join UP! Baltic was opened on April, 2022. 

In general, the portfolio of Join UP! more than 40 directions. The tour operator's portfolio includes more than 7,000 hotels available for reservation, of which more than 250 are exclusive.

Our mission is to encourage travel to change people's worldview.

We invite to the team people who are truly in love with their work, those who are ready to accept challenges and turn them into opportunities, and who also share our values.

Together with us, you will get experience working in an international company, you will be able to put your knowledge into practice, implement cool projects and develop professionally. We believe that the best solutions are found and implemented by the team when everyone can contribute. Here you will have the opportunity not only to propose ideas, but also to implement them in life. We are in this together!

Join a multinational team of challengers who are transforming the travel industry every day and making people's travel dreams come true.

More about us:
Join UP!: Overview | LinkedIn
Tūroperators Join UP! brīvdienu komplekti, brīvdienu ceļojumi - Latvia
Join UP! tour operator holiday packages, holiday trips - Lithuania
Join UP! tour operator package holidays, holidays - Estonia

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