Receptionist, receptionist assistant

EURES Sloveenia

We are looking for a qualified and passionate receptionist to join our team.

As a Receptionist in our wellness center, ensuring high quality standards and customer satisfaction throughout their stay is a key responsibility.

Your main role will be to interact with guests at reception, giving them directions and explaining the services available at the wellness center. You will also be responsible for cleaning the spa areas after use, keeping the storage areas clean and replenishing the supply of clean towels. At the Wellness reception you are also responsible for selling the products and services available, such as treatment packages.

Job offer description:
- Reception, confirmation, recording of reservations, provision of information about the hotel offer and services, sales of hotel services.
- Promotion of sales of hotel services, reception of guests and room allocation.
- Collection of documents and registration of stay.
- Provision of various information offering assistance with carrying luggage, offering technical information and assistance with simple technical problems, accounting for hotel services, accepting cash.
- Ensuring the correct implementation of cashier operations, issuing invoices for services rendered.
- Receives complaints from guests and forwards them to the appropriate departments.
- Informs about conflict situations.
- Trains in his field of work and uses acquired knowledge.
- Performs work in accordance with the instructions of his superior, in case of detected violations, notifies the competent authorities.
- Takes care of the safety of guests, hotel equipment, maintains order and cleanliness of the workplace, work environment and work tools.

Nice to have: desire to work, to grow in knowledge together with us, friendliness, flexibility, speed, solidarity, willingness to help work experience in a hotel kitchen, desire to move, new work environment, self-initiative, responsibility.

Company offers:
- 6 day work week
- 30 minute break during work every working day
- we provide accommodation and food
- payment for the use of annual leave
- in the case of concluding a contract for a period of at least one year, the employee is entitled to 24 days of vacation
- desire for long-term employment
- peaceful, green environment of Rogaška Slatina or Pohorje, where you can hike, ride a bike, etc.