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Apex Alliance Hotel Management (hereinafter AAHM) is an independent hotel operator that focuses on establishing and developing longstanding partnerships with institutional investors, property owners, or private equity funds while providing management services to their existing or future hotels with a committed team of passionate hoteliers. The AAHM portfolio currently comprises 2492 hotel rooms within 15 hotels across 5 countries.
Be part of our expansion as we enter a 6th country! Start Your Journey With Us at the brand-new Hampton Inn by Hilton Tallinn, which is set to open at the end of 2024.
Key responsibilities:
- Leads and manages hotel operations.
- Approves hotel department budgets, defining and directing changes as required. Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.
- Reviews forecasts and balanced scorecards.
- Directs hotel actions required to maximize profitability, increase service levels, and improve team member satisfaction.
- Actively participates in pre-opening activities.
- Ensures hotel implementation and compliance with Hilton Hotels Brand Standards.
- Oversees the sales and marketing activity and results.
- Leads and/or participates in sales and marketing strategy meetings. Participates in efforts to secure business as needed.
- Leads executive committee/department heads to ensure overall profit, service, and team member satisfaction goals are met or exceeded.
- Speaks with and responds to guests regarding service challenges.
- Facilitates hotel meetings (i.e., Executive Committee; Staff Meeting, All Associates Meetings, etc).
- Hires, supervises, coaches, disciplines, and conducts performance evaluations for department heads and key personnel.
- Develops the skills and abilities of direct reports.
- Monitors high-potential department heads and team members activity and ensures their growth within the company.
- Communication with hotel owners regarding results and aligning strategic plans for the future development of their hotel.
- Communicates with various corporate departments regarding implementing standards, procedures and policies. Provides feedback on company-wide initiatives.
- Attends industry meetings and participates in industry organizations.
- Participates in and maintains active community relations.
- Participates in and ensures the hotel maintains active college relations.
- Participates in corporate activities and meetings, as requested.
- Inputs and retrieves information from a computer system for file maintenance, correspondence, and preparation of forecasts.
Requirements:
- Ability to perform critical analysis.
- Ability to manage extensive amounts of information and provide constructive feedback/direction.
- Extensive knowledge of hotel operations, sales & marketing, food & beverage, human resources and hotel financial processes and analysis.
- Excellent written skills sufficient to produce communications that properly reflect the Apex Alliance and Hilton image.
- Excellent oral communication and presentation skills
- Considerable ability to listen effectively.
- Ability to work effectively both independently and as a team.
- Ability to delegate, manage, and organize projects and establish priorities consistent with company objectives.
- Ability to effectively deal with owners, customers, and team members, some of whom will require high levels of patience, tact, and diplomacy.
- Ability to manage multiple projects, meet and work effectively under time and resource constraints
- Ability to effectively lead a team of professionals.
Experience:
- Requires substantial and successful track record in hotel operations
- Leadership experience, preferably 5 years or more.
- Hotel general management experience preferred.
- Proven track record of success in achieving revenue and service objectives.
- Proven ability to recruit, motivate, and train a team of professionals.
We offer:
- Competitive package depending on candidate competencies and experiences.
- Interesting and challenging work in an international environment.
- Additional benefits such as private health insurance or its alternative.
- Discounted rates for accommodation and F&B in international branded hotels.
- Lovely work atmosphere and opportunities for career progression.
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Asukoht
- Tallinn, Harjumaa, Eesti
Tööaeg
- Täistööaeg
Oskused
Keeled
- Inglise
Kontaktisik
Lijana Viciene
+37061695388
Lijana Viciene
+37061695388
Apex Alliance Hotel Management offers a broad range of hotel management services and development of hotel properties in Europe. Our highly professional team provides hotel owners, investors or developers with a customised approach to every property we operate or develop from the ground up or through partial renovation, property expansion or re-branding. We strive daily to achieve above-competition cash flows by maximising revenue, strict cost control and achieving a premium return on the invested capital for investors.
Sarnased töökuulutused:
Residential Housing Coordinator
Protsesside arendusjuht
Sisekommunikatsiooni peaspetsialist