1050
- Detailid
- Esmane info
- Ettevõte
Job description
Bombay is a curated collection of online and physical entertainment brands and upscale hospitality venues that are meticulously designed to elevate every aspect of the guest experience without a break in style, service and satisfaction. With an exclusive soon-to-be-open invite-only members' Club, a boutique Hotel, a selection of restaurants, bars, a spa and a bakery, all in the heart of Tallinn, Bombay is dedicated to transforming the landscape of luxury VIP experiences.
Embark on a captivating journey with us at Bombay Club, where the perfect blend of luxury and exclusivity creates an unparalleled members-only casino experience. Our meticulously designed gaming tables, featuring classics like Blackjack, Roulette, Baccarat, and Poker, guarantee an immersive and exciting adventure every time you step in.
Purpose of the role:
The Restaurant Floor Manager plays a pivotal role in ensuring the smooth and efficient operation of the front-of-house activities at our high-end Chinese cuisine restaurant. With a focus on delivering exceptional customer service, maintaining high standards of table service, and leveraging extensive product knowledge, the Floor Manager oversees and coordinates the activities of the front-of-house staff. Reporting directly to the Restaurant Manager, this position requires strong leadership skills, a keen eye for detail, and a passion for delivering an unforgettable dining experience to our guests.
Your responsibilities will be:
- Supervising and coordinating the daily operations of the front-of-house staff, including servers, hosts/hostesses, and bartenders, to ensure seamless service delivery.
- Training, mentoring, and motivating staff to maintain high standards of professionalism, service excellence, and product knowledge.
- Monitoring and managing the dining room floor, ensuring efficient seating, timely service, and adherence to reservation schedules.
- Overseeing the setup and organization of the dining area, ensuring it is clean, well-presented, and properly equipped for service.
- Interacting with guests to ensure satisfaction, addressing any concerns or complaints promptly, and handling special requests with grace and efficiency.
- Maintaining a strong knowledge of the restaurant's menu offerings, including ingredients, preparation methods, and pairing suggestions, to provide accurate information and recommendations to guests.
- Collaborating with the kitchen and bar staff to ensure timely and coordinated service, addressing any issues or discrepancies as they arise.
- Monitoring inventory levels of front-of-house supplies, including glassware, tableware, and linens, and coordinate replenishment as needed.
- Upholding and enforce health, safety, and sanitation standards in accordance with restaurant policies and regulatory requirements.
- Assisting the Restaurant Manager with administrative tasks, such as scheduling, payroll, and performance evaluations, as needed.
- Acting as a liaison between front-of-house staff and management, communicating effectively to ensure a cohesive and productive work environment.
- Continuously seeking opportunities for improvement in service quality, efficiency, and guest satisfaction, implementing changes as necessary.
What we expect from you
- Previous experience in a supervisory or management role within the hospitality industry, preferably in a high-end restaurant environment.
- Proven ability to lead, train, and motivate a diverse team of front-of-house staff to deliver exceptional customer service.
- Strong interpersonal and communication skills, with the ability to interact effectively with guests, staff, and management.
- Excellent organizational and multitasking abilities, with a keen attention to detail and the ability to thrive in a fast-paced environment.
- Extensive knowledge of high-end table service techniques, including wine and beverage service, table side preparation, and fine dining etiquette.
- Passion for food, beverage, and hospitality, with a commitment to maintaining the highest standards of quality and professionalism.
- Flexibility to work evenings, weekends, and holidays as required by the demands of the restaurant industry.
- Minimum age requirement 21 years.
Why join the Bombay Club?
Here at Bombay Club, we redefine entertainment, pushing boundaries to create a unique experience. Join our team and embark on a career where innovation meets luxury. Your future at Bombay Club is set to be as exceptional as the world-class offerings on which we pride ourselves.
At Bombay, we focus on your physical and mental wellbeing:
- We celebrate together. In addition to annual holiday you will be getting a birthday day off, and paid vacation days to celebrate personal life achievements, e.g., childs first school day, marriage, etc.
- Access to Salu Digital Healthcare Platform, a chance to focus on your well-being via a monthly sports compensation with Stebby, and support your mental health through Siffi.
- Paid sick-leave from the 2nd day.
- A Generous learning & development package.
- Opportunity to invest in the Groups own venture fund, Yolo Investments.
- A comfortable working environment in the heart of the city with plenty of fruits, snacks and drinks.
- Plenty of networking opportunities and events with colleagues.
The Restaurant Floor Manager is a key leadership position within our establishment, offering the opportunity to contribute to the success and reputation of our high-end Chinese cuisine restaurant through exceptional service, teamwork, and dedication to excellence. If you possess the skills, experience, and passion for hospitality, we invite you to join our dynamic team.
The hourly salary rate is 14 euros gross.
This is your chance to be part of something unique, a world of exclusiveness, tailored solutions, and exceptional quality. Join us and help us craft unique experiences in hospitality and entertainment
Alates €
11.45
Asukoht
- Tallinn, Harjumaa, Eesti
Tööaeg
- Täistööaeg
Keeled
- Inglise
- Eesti
Kontaktisik
Britta Sööt
53429884
Britta Sööt
53429884
Bombay is an unrivalled concept where luxury knows no bounds, delivering unparalleled personalised experiences. Bombay consists of Chesterfield Poker Club and the exclusive soon-to-be-open Members-only Club, a boutique hotel with restaurants and bars, a spa and a bakery. With a mobile-first approach and fun and exhilarating gameplay, Bombay is crafted with one goal: to redefine the future of luxury experiences for land-based and online live casino players.
You can be part of something truly exceptional - join and help us craft unique experiences in hospitality and entertainment. Explore our opportunities!
Sarnased töökuulutused:
Documentation Specialist
Hotel Reservations Coordinator
Nooremspetsialist