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Team Manager - Storebrand Team
Webhelp OÜ
Team Manager - Storebrand Team
Webhelp OÜ
Team Manager - Storebrand Team
Webhelp OÜ

Team Manager - Storebrand Team

Webhelp OÜ

What we offer

Are you looking to take the next step in your career? Concentrix + Webhelp is looking for a Team Manager to supervise and motivate our awesome Storebrand team!
 
As a part of our team, you'll receive:
  • Monthly performance-based bonuses
  • Extended health insurance
  • Dynamic & challenging work in a growing international organization
  • Opportunity for personal & professional development
  • A hybrid work environment
  • Supportive and fun coworkers
 
How we work is simple: Concentrix + Webhelp is a business outsourcing company, meaning, we offer our services to other companies to help them handle customer service, finances and other business processes. As our colleague, you will be employed by Concetrix + Webhelp, but working with the Storebrand assignment, who are in the life insurance and pension industry. 
As a Team manager, your main tasks will be:
  • Supervise team on a daily basis and deliver required Team Targets. Ensure smooth operations by specialty of project and team and employee.
  • Ensure a positive and goal oriented operational and team environment. Maintain an open door and two way communication policy with the team.
  • Identify individual training needs and deliver appropriate personalized training based on learning style of the team members.
  • Conduct regular coaching and feedback sessions with team with the goal to equip the project with knowledge, tools and best practices necessary to make them successful at their day-to-day work tasks. Establish Coaching and Feedback as a way of life.
  • Ensure that team members adhere to Quality Guidelines consistently.
  • Conduct new hire training. Follow through with each new hire from the beginning until the end of the training process to ensure their smooth start with-in the project. Participate in the recruitment and selection of staff.
 
We think we'll be a great match if you:
  • Are fluent in English
  • Have Bachelors or Associates degree (preferably in business or management)
  • Are reliable, determined, work towards goals and deem yourself a great problem solver
  • Have excellent communication and organizational skills
  • Have leadership experience 
  • Have some experience and/or knowledge in Call center/BPO business
  • Insurance and/or medical related topics are not entirely strange to you
  • Scandinavian language comprehension would be welcomed
If that sounds like you, all you'll need to do is complete our recruitment process. It looks like this: a CV and phone screen, followed by a video interview and a reference check.

If this sounds like a challenge for you, send in your CV now - we can't wait to see it! 🤗
BrutokuupalkBruto kuusAlates  € 1900

Lisahüved: Bonuses based on performance + Expenses subsidy of 60 eur/net per month

Asukoht

    Tallinn, Harjumaa, Eesti
    Tartu mnt 63, 10115 Tallinn,
  • Kaugtöö võimalus

Tööaeg

  • Täistööaeg

Keeled

  •  Inglise
Kontaktisik
Merje Peri
3726681060
Concentrix + Webhelp is a multinational Business Process Outsourcing company that is making business more human for the worlds most exciting brands.
By choosing Concentrix + Webhelp, you will be part of a community of over 440'000 game-changers, speaking more than 95% of all languages in 70+ countries.
Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment and a diverse pool of engaging projects for some of the most progressive brands worldwide.
More information can be found at www.webhelp.com and https://webhelpestonia.teamtailor.com/

Ettevõtte kodulehthttps://www.webhelp.com/

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