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- Details
- Highlights
- Company
Your experience and background
- You have experience in the AML/KYC related customer service tasks as described below, preferably in relation to payment services
- You are fluent in English (both spoken and written), any other languages are an advantage
- You are excited about learning new things and putting them into practice
Your daily tasks will be
- Supporting onboarding customers - giving explanations to customers when they encounter questions upon creating an user account, identifying onboarding customers, asking follow-up questions in relation to the Know Your Customer (KYC) forms
- Monitoring transactions and business relationship with customers according to internal procedures and anti-money laundering laws
- Explaining to customers the terms and conditions of and entry into customer agreements
- Giving explanations to customers in regard of payment orders and other services provided by the company
- Deciding on the acceptance of customers payment orders, including verifying the receipt of funds
- Executing customer's payment orders (when not automated)
- Processing of complaints submitted by customers
- Notifying Compliance specialists about any suspicion of money laundering, terrorist financing or violations of international sanctions, or any other unusual circumstances
What do we offer?
- Competitive salary
- Combination of working in the office and from home (office location is in Ülemiste city, Tallinn)
- Training in relation to your work
- Chance to participate in launching the services of the company to the public
- Being a part of a starting up and developing company, and being among the first employees who will shape the internal culture of the company
- We are open to discuss part time engagement
You can find average salaries for this postition at palgad.ee.
Location
- Tallinn, Harjumaa, Estonia
- Remote work opportunity
Ülemiste city
Time of work
- Full-time
- Part-time
- Flexible schedule
Languages
- English
- Estonian
Contact person
Kristo Madrus
+37258831695
Kristo Madrus
+37258831695
About inHouse Pay AS
We are a starting up e-money and payment services company, in preparation for launching our services to the public. As we are going through licensing proceedings regarding the change of ownership of the company, the initial agreement can be for part-time work until the finalisation of the licensing procedure and the full launch of the activities.
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