APPLICATION ADMINISTRATOR/ 3RD LEVEL SUPPORT

Lõõtsa 2b, Tallinn
Published: 11/10/2017 Deadline: 05/11/2017
Pro Lab Productions
KÜHNE+NAGEL

With over 70.000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.

Kuehne + Nagel's clearly structured IT management contributes to increased operational efficiency and with it to successful business results and improved competitiveness. Through the worldwide information network via the Internet, business processes are accelerated and optimised. 

Kuehne + Nagel opened its Corporate IT Center in Tallinn August 2012, located in new Technopolis district of Ülemiste City. We are over 330 IT professionals and are still looking for new bright minds.

APPLICATION ADMINISTRATOR/ 3RD LEVEL SUPPORT

Job description

  • Provide Level 3 support for global HR-IT and workforce management application
  • Work together with vendor support on all issues for HR-IT and workforce management applications
  • Set up administrator and user profiles
  • Maintain system documentation
  • Create and maintain SLAs
  • Programming in an administrative language
  • Responsible applications: HCMS, E-Recruiting, LMS and Webconferencing

Your skills and experience

  • Ability to learn new areas and new skills quickly
  • Good problem solving/analytical skills
  • Good verbal, written communication, and negotiations skills
  • Ability to provide good customer service, be a good listener and work well with others
  • Professional attitude and work habits
  • Fluent in spoken and written English
  • Basic scripting knowledge, preferable Javascript knowledge

Good reasons to join

We are a large global company and we use English as our working language. Your work will have a direct influence on the future of logistics and IT. We value teamwork and learning. Your colleagues are experts who shape the IT industry in Estonia and worldwide. You can build your career here – every year 15% of our colleagues find interesting new challenges inside the company. We are located in Tallinn, Estonia – the most digitalized place on Earth. On top of that, we pay good money for a good job.

Please send your CV and motivation letter with your technical skills description (both in ENGLISH)  through CV-Online website.

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