With over 67.000 employees at some 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.
Kuehne + Nagel's clearly structured IT management contributes to increased operational efficiency and with it to successful business results and improved competitiveness. Through the worldwide information network via the Internet, business processes are accelerated and optimised.
Kuehne + Nagel opened its Corporate IT Center in Tallinn August 2012, located in new Technopolis district of Ülemiste City. Up to today we are close to 300 IT professionals and are still looking for new bright minds.
1ST AND 2ND LEVEL IT SUPPORT AGENT
First level support for software, hardware and network incidents
Handling IT incidents and requests received via telephone, email or ticketing system
Incident logging through the Help Desk application and managing/prioritizing workload
Remote PC and user administration
Your skills and experience
Strong verbal and written communication skills
A proactive work approach
Ability to work under pressure, multitask and prioritize
Excellent problem solving skills
Knowledge of Microsoft based Operating Systems (with emphasis on Win7/Win10)
Knowledge of Microsoft Office (with emphasis on Office 2007/2010)
General understanding and technical skills in the areas of networks and hardware
English language skills in both verbal and written
German language skills in both verbal and written
Service Management Know-How (e.g. ITIL)
Knowledge on Active Directory user administration
Knowledge of Microsoft Windows server operating systems
Good reasons to join:
We are a large global company and we use English as our working language. Your work will have a direct influence on the future of logistics and IT. We value teamwork and learning. Your colleagues are experts who shape the IT industry in Estonia and worldwide. You can build your career here – every year 10% of our colleagues find interesting new challenges inside the company. We are located in Tallinn, Estonia – the most digitalized place on Earth. On top of that, we pay good money for a good job.
Please send your CV and motivation letter with your technical skills description (both in ENGLISH) through CV-Online website.
Languages required English
Working timeFull-time work
Start of work ASAP
LocationLõõtsa 2b, Tallinn
Contact person Maris Martin, CV-Online Recruitment Consultant