Published: 11/10/2017 Deadline: 29/10/2017

Hurtigruten has operated in international tourism since its establishment in 1893. The combination of local transport and tourism with its 11 ships in year-round route along the Norwegian coast creates today authentic experiences for guests from all over the world.
Hurtigruten's expedition ships offer Explorer voyages to Antarctica, Greenland, Iceland, Spitsbergen, the Americas, Europe and across the Atlantic Ocean.
The Group Centre is located in Tromsø, but the company also has offices in Kirkenes, Oslo, London, Hamburg, Paris, Tallinn, Seattle and Hong Kong. Hurtigruten is one of Norway's strongest brands, and is a spearhead in Norwegian and international tourism.
The group has over 2 500 employees and a total revenue in 2016 of 4.4 billion NOK.
Hurtigruten Estonia OÜ is the Estonian branch of the company, focused on telephone and web sales and a wide range of support functions. There are over 200 employees from 22 different counties working here in Hurtigruten Estonia OÜ Tallinn office. Hurtigruten is continuously growing, more ships will be operating in new destinations, so we are looking for more travel and tourism enthusiasts to join our Team.

Job description, tasks

  • Receive and make phone calls, e-mails and/or chats and to act as the first point of contact for customers
  • Maximize every sales opportunity
  • Focus on quality customer service
  • Provide an effective, polite, friendly and professional service


  • Fluent French language skills, written and spoken
  • Strong customer service experience and communication skills
  • Proven ability to handle multiple tasks and demonstrate flexibility
  • Ability to handle pressure and work in a fast paced environment
  • Results-oriented and attentive to details
  • Self-motivating working style and good planning skills

We offer

  • Opportunity to experience a truly international working environment
  • Friendly, positive and fun atmosphere, different team and company events
  • Modern and comfortable office with gym and sauna in Kadriorg
  • Competitive salary and benefits

Additional information

  • Working time: full time work based on monthly schedules, opening hours: Mon-Fri 10.00 - 20. Sat 10.30 - 18.00, Sun: Closed.

Starting date  ASAP

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